Head of IT Operations - RCN02602
IT | RCN Cardiff Gate Office with hybrid working | £79,482
Contract type: Permanent
Head of IT Operations
Cardiff Gate or London HQ with hybrid working, 35 hours, Permanent
Salary range per annum pro rata* £79,482 - £89,239 plus London Weighting
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As the Head of IT Operations, you’ll use your positive attitude, your knowledge of IT operational processes, systems and security and your ability to deliver exceptional day-to-day management of the invaluable IT operations functions and teams at the RCN.
It's a job full of possibilities as you could get involved in anything from coaching and developing your team members to investigating security breaches, to managing the renewal and replacement of IT systems. We'll look to you to take care of our key systems and the running of the operations function. It's a great way to build your knowledge of our work and further develop your potential.
To join us you’ll need to be a technology professional with leadership and people management skills and, ideally, a background in the design and implementation of key IT systems, cyber security and experience in a large-scale organisation.
Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after your customers. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.
Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.
Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role please contact Huw Bevan, AD of Group Technology Operations, Security & Data on 029 2089 3084.
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: 15.01.2025
Closing date: 11.59pm on 04.02.2025
If we receive many applications after a week of advertising, we may close this vacancy earlier.
Selection dates: 13.02.2025 (or may be brought forward if the role closes earlier)
Interview date:
Contracted hours: 35