Patch Administrator - RCN02604
Administration | RCN Newbury Office with hybrid working | £28,998
Internal candidates only
Contract type: Fixed Term Contract
Patch Administrator
South East region, Newbury Office, 35 Hours per week fixed term contract until 31st May 2025
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As a Patch Administrator, your role will have a great deal of variety of tasks to complete on a day-to-day basis, involving both internal and external stakeholders. You will be a key member of the team and the first point of contact to help support our membership.
It's a job full of possibilities and you will be involved in administrative support to specific regional Senior RCN Officers and RCN Officers and liaising with external partners, such as NHS Trusts, in organising representational meetings for our members.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
As a Patch Administrator you’ll use your positive attitude and your administrative skills to support the regional patch teams.
You’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members. We'll look to you to deliver excellent customer service consistently on the various channels that members are able to contact us. It's a great way to build on your skills and experience and develop your potential.
What we offer you
We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break, plus generous maternity, adoption, paternity, and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.
Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We intend to hold our interviews and assessments either in person at the Newbury Office or via Teams. If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
For more information or for an informal discussion about the role please contact Clair Webb on 01635 232813
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: 14/01/2025
Closing date: 20/01/2025
If we receive many applications after a week of advertising, we may close this vacancy earlier.
Assessment & interview date: 23/01/2025
Interview date: 23/01/2025
Contracted hours: 35